The way you present yourself is reflects directly on your company. By acting professionally, you send the message that you are credible and trustworthy. This workshop aims at giving participants an overview of business etiquettes and in developing the confidence to interact in the business environment. Our trainers will analyze your awareness and motivate you through role plays, inputs and facilitation. This workshop is delivered in English and can be customized to address your specific needs, objectives and company culture.

The Business Etiquettes workshop is a comprehensive training program that equips professionals at any level within an organization with the right tools to sharpen their image. An individual’s ability to project a confident positive image and communicate effectively in an organization will result in higher productivity and performance, better interpersonal relationships with co-workers, and increased job satisfaction, not to mention, leaving a positive and powerful lasting impression on clients and customers. This workshop introduces participants to the key elements and techniques associated with projecting a professional image and effective communication in the workplace.

People do business with people they know, like, trust and respect. Social skills are critically important to on-going success; how you interact with others – the little things like greetings, small talk, listening & networking – will determine beneficial relationships. Along with the social skills there are several attributes that make up a person’s ‘presence power points’. They do not show up on standard tests measuring intelligence or technical expertise, but they identify you to everyone you meet. Remembering all the social cues and behaviours for business transactions at home can be difficult, but navigating the unknown customs of a different culture can be even more challenging. Whether doing business abroad or interacting with clients with different cultural practices at home, it’s important to know that what might be socially correct in one country can be completely different from another. Learn how to manage business relations with cultures from all around the globe in order to properly respect and honour each other.

The aim of the Business Etiquette workshop is to give the participant a view into the world of international, communication and the importance of etiquette, self-presentation and mutual respect for business partners language meetings. The participants will develop their ability to develop their own personalities as strengths and to prepare for international meetings, meet & greet sessions, pursue meaningful conversations, deliver compelling presentations, and engage in other business settings more effectively and professionally. The workshop will be practical and highlight typical issues such as: nerves, body language, greetings, dress code, self-presentation techniques, rhetorical skills and tips and tricks. Our trainers will motivate the participants through role-plays and will analyze and improve the participants’ business etiquettes. This workshop will also involve teamwork, brainstorming, simulations, games and presentations.

  • Dress appropriately by adhering to professional dress codes
  • Identify the right cut & style to suit their stature for a pleasing effect
  • Select tasteful colour combination for harmony and professionalism.
  • Apply the right clothing language to show that they mean business
  • Build a consistent professional image with organization vision and mission.
  • Influence negotiations with power image and relevant body language
  • Enhance confidence in presenting themselves
  • Exercise proper business etiquette
  • Identify key enhancements to brand image
  • Apply techniques to increase visibility and personal presence
  • Importance of Business Etiquette
  • International Etiquette
  • Business Etiquette
  • Cell Phone Etiquette
  • E-mail Etiquette
  • Networking Etiquette
  • Travel Etiquette
  • Business Dressing
  • Dining Etiquette
  • Appropriate Body Language
  • Personal Branding for Success
  • Grooming and Personal Hygiene

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